Ice AU - Customer Service


Trying to use a Coupon Code or Voucher at Ice? Here are a few important details to be aware of:

Discounts do not apply to:
• Sale or Clearance items, watches, perfumes or gift vouchers.
• The following brand(s): Ellie & I.
• Bridal/engagement rings
• Taxes, shipping and handling charges or any similar processing charges.

Discount Terms and Conditions:
• Discounts are valid only on in-stock merchandise.
• Discounts cannot be combined with any other promotional offer.
• Discounts cannot be applied to previous purchases or gift certificates.
• Entire order must be shipped to a single address if a discount is applied to that order.
• Discount may be modified or withdrawn without prior notice.
• Your discount is automatically calculated and applied at checkout.


If discounted merchandise is returned, the discount will be first deducted from the value of the returned item prior to a refund or credit being issued.